Insurance Company Lowballs Our Client in a Slip and Fall Injury Claim – What Happens Next?

Insurance Company Lowballs a Slip and Fall Injury Claim Real Life

What happens when an insurance company lowballs our client in a slip and fall injury claim or any personal injury case?   Insurance companies always make low offers and this case is an excellent example of why it is important to be represented by an experienced personal injury attorney from the Law Firm of Rivers Morrell.

Our client unfortunately fell and broke her elbow while visiting a commercial store.  When leaving this particular store there was a concrete slab with epoxy paint.  There were a couple of steps at the end of the slab which were painted the same color as the slab itself.  There was no railing, non-slip surface or other signs of the steps. When the sun is in the high noon position there was no shadow upon the steps and they blended into the same appearance as the entire slab. The client fell and fractured her left elbow.  This resulted in a slip and fall injury claim against the store owner (and their insurance company).

In the immediate aftermath of the incident the client heard another person had fallen on those steps earlier that day.  While she was right-handed, the injury to her left elbow was exceptionally painful and the damage to her elbow required replacement surgery.  The replacement elbow is initially held in place with hardware which must ultimately be removed in a subsequent surgery.

The total medical bills were $72,000.  The insurance company’s original slip and fall injury claim offer to the client: $100,000. 

The Law Firm of Rivers Morrell achieved a settlement in this case on behalf of our client in the amount of $650,000 – over half a million dollars more than the insurance company’s offer.

The client made it very clear she “didn’t want a TV attorney.”  She didn’t want someone who just promised to get the maximum amount possible.   She was looking for a skilled attorney who would answer her questions and take good care of her case.  She called the firm and spoke with Rivers personally.

“It was an excellent experience. I would recommend Rivers and Tuan to anyone. Rivers is honest and skilled. Tuan is an amazing attorney who is very smart. Both called me back or returned my emails immediately – even when on vacation. They really care for and take care of their clients.” – GG (client in this case)

Have you or someone you loved been injured in a commercial building or store resulting in a slip and fall injury claim in Orange County, LA or the Inland Empire?  We invite you to review the strong recommendations of our clients and the legal industry as well as our successful verdicts and settlements and contact Rivers Morrell or call today to speak with Rivers personally for a free, substantive consultation at (949) 305-1400.

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